Information for Consumers

In order to better assist and inform consumers, KRESS Employment Screening has created this page to provide individuals with forms and instructions used:

  1. To request a copy of consumer report information in our files (Report), including background check information.
  2. To file a dispute regarding the completeness or accuracy of Report information in our files. In addition, information is provided to advise consumers of their rights under applicable laws, including the Fair Credit Reporting Act, and its amendments such as the FACT Act.

Ordering a Copy of Your Report:

You may obtain a copy of your Report free of charge once every twelve months as well as in some other situations if you meet the criteria referenced in the instructions for completing the Report Request Form. Once you submit the request according to the instructions given, your Report will be sent to you within 15 days of our receipt. Click here to fill out the form: KRESS Consumer Report Request Form.

Filing a Dispute:

KRESS will conduct an investigation, free of charge, if you believe information in your Report is incomplete or inaccurate. Before filing a dispute, you need to possess a copy of your Report that is no older than 60 days (in order to help ensure that you are disputing information currently maintained by KRESS). If you do not possess a copy, please request one using the instructions above. The dispute reinvestigation process can take up to 30 days. Click here to download the form:KRESS Consumer Report Dispute Form.

Additional Information You May find Helpful:

A Summary of Your Rights Under the Fair Credit Reporting Act: Summary of Rights Under FCRA

If you wish to contact the USIS Consumer Department for assistance, please use one of the following methods:

  1. Phone:888-636-3693
  2. Send an e-mail to and provide your name and phone number for a return call.
  3. Send a letter to:

KRESS Employment Screening
320 Westcott, Suite 108
Houston, Texas-77007



Policy last revised on August 26, 2009.